In today’s competitive hiring market, candidate communication is more important than ever before. If you don’t move the hiring process along quickly and keep in touch with candidates each step of the way, you risk losing top talent to competing job offers. Read my latest Inc. post to learn a key step you can add to… Read More
This Week on Inc.: 3 Ways to Ensure Your Most Engaged Customers Feel Appreciated
Customer advocacy programs are on the rise. According to IDC research, while only 10 percent of B2B businesses had customer advocacy programs in 2017, this number increased to 67 percent in 2018. Read my latest Inc. post to learn key ways a customer advocacy program can help your top customers feel even more engaged, and… Read More
This Week on Inc.: 4 Ways to Encourage Honest Employee Feedback–and Turn It Into Action
About half of employees don’t regularly speak their minds at work – whether to colleagues or managers. In many cases, this is because they fear negative repercussions or backlash for sharing feedback. Without continuous constructive feedback, your business growth will likely become stagnant. Read my latest Inc. post to learn how you can create an… Read More
This Week on Inc.: Why Remote Employees Are Most Likely to Quit (and How to Keep Them)
Hiring remote employees can greatly benefit your team, from reaching a wider pool of talent outside your local market to reducing overall office space. But up to two-thirds of remote employees consider them disengaged, and they’re among the most likely employees to quit. Read my latest Inc. post for best practices to help remote employees feel… Read More